What People Say About Cape Cod
We receive many positive comments for our work. A selection of extracts from client letters is reproduced below.
Welcome to the new year and hope all your team at Cape Cod had a well-deserved break after a challenging 2021. Kath and I were fortunate enough to move into our newly renovated Cape Cod house prior to lockdown and have thoroughly enjoyed what was created.
As with all new renovations there are always a few small corrections to be made over a period of time and we would like to congratulate and compliment your team in the manner by which they addressed these fixes. The speed and quality of response has been outstanding and even when it wasn’t a Cape Cod issue, we received advice and recommendations on how to best address them.
The renovation had been a great experience and we appreciate the professionalism and commitment to after sales service. Please pass on our gratitude to the team for the ongoing positive experience.
Fantastic repair cannot thank you all enough for the amazing ongoing repairs that you offer.
Special thanks to Ross and Phillip. Excellent communicators, great at (and clearly love) their jobs, looked after us so well! Also your floor guy, George, Solomons Flooring- is awesome too. Thanks Cape Cod!!
It was honestly an absolute delight again to deal with you guys. Honestly, I can’t recommend this company enough to all my friends. Thanks for being such a joy to deal with.
Josh was very helpful and went above and beyond to ensure I understood the problem, the work he completed and options for repair should the problem re-occur. I appreciate the flexibility shown in organising a time for Josh to attend our service (given we are all working from home). Josh willingly complied with the requirements of our COVID Safety Plan. As an small organisation we really appreciate the reliability of Cape Cod’s trades and the timely responses to our requests. Even though this was a revisit Josh was respectful of prior trades and did not make me feel like I was imposing on his time.
Your team is great to deal with and have never had a problem when I have called. They were very helpful every time.
From the beginning the service was excellent. Scott, our Design Consultant, took the time to listen to our needs and step us through the process and his drawings and suggestions were on point.
I would particularly like to commend our Supervisor, Phil. He was always available to us, if he missed our call, he would call straight back. If there was ever an issue he would look into it as soon as possible and come up with a solution. He would have a million tasks swirling around, however he always took time to explain things to us and to understand our needs. I can not speak highly enough of Phil and also the entire team. All the trades were polite, respectful and dedicated.
We have been very impressed with the entire experience we have had with Cape Cod from the beginning to the end and wouldn’t hesitate to recommend them to others.
Aaron and Ross were both excellent. Very happy with the whole process. Would definitely use Cape Cod again and we have recommended them to many other people in the community.
Appreciate the communication and also feel it was very fair value for money.
Very impressed with Cape Cod’s after-sale service – So professional and prompt with follow-up. Could not fault. Thank you so much!
I have already recommended Cape Cod to friends. Special thanks to Charles and Andrew for going above and beyond our expectations.
I have nothing but positive things to say about Cape Cod. The tradesmen were helpful, caring, on time, clean, good work and pleasant. As for the Admin Department, I spoke to them often, each time they were happy to help me with my enquiries. Main point, everything was solved. I was totally satisfied.
Just a short note to say that Geoff came through last week and fixed the tile as well as a few other things while he was there. The work is excellent as usual and he is always exceptionally helpful and thorough. Coupled with Phil’s proactive follow ups and accessibility, the maintenance service is really brilliant. Thank you.
Our construction Supervisor Dean was a fantastic representative of your company. He was caring, helpful and respectful while doing his job – sometimes above and beyond. We have already invited people from the neighbourhood (unknown to us) as they were looking at a similar project. They were impressed with the workmanship they saw.
We found our Designer Barbara, Supervisor Dean and all the tradesmen to be polite, flexible, patient and accommodating. It was a great benefit that we were able to live on site for the majority of the build, we were pleased the project came in ahead of schedule and we are over the moon with the results.
Cape Cod explained every step we were taking – they’ve helped create a beautiful new space for our family. Thank you for changing our lives for the better – Well worth it!!
Scott was a fantastic introduction to Cape Cod- he listened and created the beautiful home we are enjoying. Andrew picked up the baton and with his team were a pleasure to work with. Andrews “Can do” approach was appreciated and put our minds at rest. All the admin staff were pleasant and helpful to work with as well. Thank you Cape Cod and thank you Gary as well.
We’re very impressed with Cape Cod’s professionalism, the extension was accomplished beyond expectation, and 8 weeks ahead of schedule. All tradesmen are skillful and polite. Philip and Dean are excellent problem-solvers, turning issues into good outcomes, the entire journey was pleasant and stress-free. We’re 100% confident to recommend Cape Cod.
Supervisor Philip has been excellent from the beginning and now when we needed assistance and maintenance. All trades have been professional and helpful.
During the first week on site, one of your managers introduced himself to us, he let us know how long the project would take, and he said we should reach out if we had any concerns whatsoever. Although we never had any concerns or complaints, it was good to know that your company cared about the neighbours. His courteous manner set the tone for the rest of your team, as everyone was very friendly and considerate throughout their 12 months on site. Considering the size of the project, it was pretty amazing how neat they kept the pavement, and noise was never any issue either. So while I haven’t used your services before, I have become a bird’s eye fan, and I’ve recommended your company to friends who are looking to build. So I’d just like to say well done to your team for the way they managed the project.
Aaron our Supervisor was absolutely BRILLIANT. So organised, well informed and knowledgeable. We have recommended Cape Cod to so many people and Aaron is one of the main reasons why. He is an absolute asset to Cape Cod.
So very happy with all aspects of our build. We have, and will, highly recommend your company. Andrew was excellent.
Aaron did a great job as Site Manager.
Every part of our job went smoothly, even some of the tricky aspects. We were very pleased with the overall process from start to end. Thank you.
Geoff was very polite and professional. He completed the job efficiently and cleaned up when he finished the work. Very happy.